BEFORE WE ARRIVE & RESCHEDULING POLICY

704-452-5318

 -Please have all items removed from the vehicle before we arrive to ensure proper cleaning

RESCHEDULING POLICY :

To ensure every customer gets the absolute best service Excursions Mobile Detail schedules clients at specific times throughout the work week. The failure of a client to give Excursions Mobile Detail 48 hours notice of cancellation or change of the appointment is detrimental to Excursions Mobile Detail. Any client who schedules a time slot, appointment or regular detailing service acknowledges and agrees that Excursions Mobile Detail reserves the right¬† to charge a cancellation fee of $45.00 if client does not call within 48 hours to time service is scheduled. If Excursions Mobile Detail shows up on location and client or client’s vehicle are not present or do not show up on time scheduled, we reserve the right to charge a reasonable service fee for time lost.

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